1445 North Maidstone Drive, Vernon Hills, Illinois 60061, USA 847.549.6950 tel 847.549.6960 fax www.changecatalysts.com CQ Case Study: Learning and Development in a Healthcare System Change Challenge Forward-thinking leaders at a community-based healthcare system realized that their staff's leadership and innovation capabilities were not up to par to meet the increasingly demanding competitive environment. Employees received scant training beyond immediate job requirements. Physicians were not optimally engaged in strategic leadership. Cross-functional cooperation between administrators, physicians, and nursing staff was spotty. Customized Solution We partnered together to design an innovative and integrated approach to learning and development. First, we s

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