Case Study

Bulletproof + Kustomer.

Bulletproof + Kustomer.

Pages 6 Pages

Kustomer has a very well-architected and well-developed set of services. If you want a true partner in the CRM technology space, then Kustomer is a phenomenal choice.” Kustomer helps Bulletproof’s customer care team achieve peak performance. Michael Callahan, Head of Customer Care and Experience at Bulletproof case study. Bulletproof + Kustomer. • Friends since: August 2018 • Number of agents: 23 • Favorite features: The custom workflow engine and native Amazon Connect integration • Key results: Reduced cost per contact; increased customer perception of support quality; average handle time down 50% © 2019 Kustomer all rights reserved. +Bulletproof is a nutritional and wellness brand with a mission to help people perform better, think faster, and live better. Bulletproof’s Custom

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