HopSkipDrive. case study. Kustomer is making a dierence for this mission-driven driving community. Kustomer + HopSkipDrive. - Michelle McCombs, Director, Community Experience, HopSkipDrive I love how customizable Kustomer is! With other players in this space, I constantly felt like I was trying shape my business needs around their tools and what we could hack it to do, but Kustomer fits all my team needs. I love the flexibility and functionality, and we are constantly tweaking things to improve the CX team experience. 8 Friends since: June 2018 8 Number of users: 45 8 Switched from: Zendesk 8 Favorite Feature: Customization!HopSkipDrive is a tech-enabled service that provides rides for kids 6+ with fully-vetted, fingerprinted caregivers. The company is dedicated to making a dierenc

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