Our entire focus is going into the community and doing the right thing, being a good company and building loyalty. And when we build loyalty, we want people to get into our [loyalty program] and then we want them to get at least one of our credit cards in their wallet, ideally two, maybe three of our credit cards in their wallet. CEO North American Airline CASE STUDY Building Long-Term Customer Loyalty Amperity empowers airline to create delightful customer experiences by activating all their customer dataThe North American airline has been a long-time pioneer in the travel industry, moving quickly to embrace technologies that enrich and enhance customer experiences. They were the first airline to offer online booking and recently acquired a renowned customer experience trailblazer,

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