Case Study
BSH applies comprehensive assessment
BSH has a self-developed CRM system to support extensive CRM activities in the B2B sector. After developing a new CRM strategy for this sector, the question arose as to whether to expand the existing program or to integrate standard software. Customer BSH Bosch und Siemens Haus- geräte GmbH Industry Industry Company profile In the home appliances sector, BSH is the market leader in Germany and Western Europe, and one of the top manufacturer