Lilly has been actively pursuing CRM activities for years. It focuses all its key processes worldwide at patients, and seeks to provide quick and efficient services to them. That is why Lilly regularly assesses its CRM relevant processes to identify and institute appropriate improvements. Customer Lilly Pharma Holding GmbH Industry Biosciences and Chemicals Company profile Eli Lilly and Company is the Ameri- can parent of Lilly Pharma Holdin

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