CASE STUDY GUILFORD COUNTY EMS Measuring Up with ESO EHR Data Guilford County EMS wanted to leverage their ePCR, ESO Electronic Health Record (EHR), to improve their agency’s reporting processes and outcomes. Access to performance metrics, time-saving reporting, and real-care improvement were among their top needs. Using EHR paired with ESO Analytics, they were able to make changes to three core programs: stronger adherence to their stroke protocol, connecting patients using opioids to rehabilitation facilities, and identifying and supporting EMS personnel with exposure to traumatic events. EXECUTIVE SUMMARY QUICK STATS 30 Units 81,270 Patient Care Records 57,480 Emergent Response 23,791 Non-Emergent Response LOCATED IN NORTH CAROLINA PERSONNEL Full-Time Part-Time

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