Boston Medical Center reported the following levels of satisfaction with the implementation and rollout of MedHx at their organization: • Knowledge and performance of the implementation team: Extremely satisfied • Implementation team’s understanding of their clinical workflow needs: Extremely satisfied • Process to benchmark satisfaction and identify key performance indicators prior to go-live: Extremely satisfied • Implementation team’s availability to answer questions and ability to solve problems in a timely manner: Extremely satisfied • Implementation team’s ability to support the go-live in a timeframe that best met the organization’s needs: Extremely satisfied Challenge Decrease inefficiencies and errors associated with manual data entry for new home meds

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