CASE STUDY Valley Medical Center Large nonprofit healthcare provider located between Seattle and Tacoma, Washington The Organization Located in Renton, Washington, Valley Medical Center (VMC) serves over 600,000 residents offering medical, surgical and 24-hour emergency care as a Level III Trauma Center. In addition to the hospital, the Medical Center operates a network of more than two dozen primary care, urgent care and specialty clinics throughout Southeast King County. Motivation for Change Every initiative at Valley Medical Center is designed to put patients first, which requires constant assessment of the effectiveness of the center’s procedures. Accomplishing this mission is what prompted Valley Medical Center to seek out new technologies that would help elevate the patient

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