Case Study

Book distributor improves customer service

Book distributor improves customer service

Redwood Software helped Central Book House (CB) streamline and automate its order processing, warehouse inventory, invoicing, and accounting workflows. By integrating these custom applications, Redwood improved operational efficiency and supported CB’s ability to quickly fulfill over 200,000 daily book orders to thousands of booksellers and libraries across Europe. Redwood’s automation enabled CB to maintain high service levels amid growing business demands, enhancing accuracy, reducing manual effort, and ensuring reliable distribution for international publishers throughout the European Union.

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