Case Study

Leading ICT company improves customer service

Leading ICT company improves customer service

Redwood Software helped the ALSO Group automate and manage its extensive SAP ERP workload, which includes running 4,500 daily jobs crucial for processing over 5,000 customer orders. By streamlining job scheduling and execution, Redwood enabled ALSO to meet its demanding 100% next-day order fulfillment target with greater accuracy and efficiency. This automation reduced manual workload for staff, minimized errors, and improved operational reliability, allowing ALSO to consistently deliver prompt, accurate orders across its large European customer and partner network.

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