Case Study

Bona Vista Water Case Study

Bona Vista Water Case Study

Pages 2 Pages

1 Bona Vista Water District Improves Productivity with Superior Payment Technology Bona Vista Water District was growing at a rapid pace and struggling with a high rate of in-person and mailed-in payments. The district was looking to replace their current electronic bill presentment and payment (EBPP) platform in favor of a solution that could easily integrate with their existing billing software while offering a user-friendly solution for customers of all ages. After selecting InvoiceCloud as its EBPP solution, Bona Vista was able to: “InvoiceCloud solved our greatest collections challenges by enhancing the user experience for both customers and staff. Payment related calls dropped 20% in just 6 months, leading to increased employee morale and the ability to focus on other high p

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