The sole mission of SPIDR Tech is to give law enforcement agencies the technology they need so they can provide their community members with the service they deserve. We do this by helping our agencies more effectively communicate with their customers directly. When the COVID-19 crisis began, we watched law enforcement agencies around the country adapt quickly in response. Our customer agencies immediately utilized the SPIDR Tech Platform to help them respond to the crisis directly. They did this by adding COVID-19 specific content to messages being sent to their 911-callers and crime victims, while also adding COVID-19 response-focused survey questions to their customer surveys. These messages helped them tackle five of their most important challenges while responding to the pand

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