Case Study

Blue Cross Blue Shield of Massachusetts – Valuing Accuracy, Flexibility, and Scalability

Blue Cross Blue Shield of Massachusetts – Valuing Accuracy, Flexibility, and Scalability

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www.optymyze.com Copyright © Optymyze. All rights reserved. Blue Cross Blue Shield of Massachusetts – V aluing Accuracy , Flexibility , and Scalability Situation Blue Cross Blue Shield of Massachusetts, an independent licensee of the Blue Cross Blue Shield Association, has been providing high-quality, affordable healthcare to the people of Massachusetts for more than 25 years. The organization manages sales compensation plans and processes monthly commission transactions and annual bonus payouts for a network of approximately 800 brokers. However, the company lacked an efficient system for managing commission payout processes and a robust planning procedure or the documentation to support it. Case Study Challenges The company required a highly customizable solution with the capa

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