Case Study
Retailer Finds Only Optymyze Can Provide Both Technology and Independence
www.optymyze.com Copyright © 2015 Optymyze. All rights reserved. Problems The retailer faced several key challenges as a result of dated and inflexible software: • Lack of configurability and slow processing speeds led to an inability to vary commissions by product or product lifecycle stage. • Both point-of-sale (POS) and commissions software inadequacies meant the company could not properly associate related transactions, which scuttled plans for ‘bundling’ and ‘mark-down’ commission adjustments. • There was no way to automate dispute submission, review, and approval. • Sales associates were unable to view the role-based, item-level commission rates that were meant to drive their sales behaviors. • The processing cycle was unacceptably slow, with results generated only once per w