www.optymyze.com Copyright © 2015 Optymyze. All rights reserved. Problems The manual, spreadsheet-based means used for calculating and reporting sales commissions presented a number of issues: • An inability to model plans and forecast payments for an uncapped incentive compensation plan exposed the company to unlimited, unplanned compensation expenses. • With spreadsheets lacking supporting information, the sales force had limited understanding of how commission payments were calculated. In addition, inaccuracies in results precipitated a large volume of calls from the field and a time- consuming process for managing disputes. • Because senior management lacked insight into under- and highperforming teams, the ability to drive the behaviors that could lead to growth opportunities

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