Case Study
Black Diamond Sees 15% Increase in Revenue Per Visitor with Personalized Product Recommendations
If there is one word that describes Black Diamond, purveyor of climbing, skiing and hiking products, it might be this — reach. The company makes outdoor products designed to propel customers higher and faster - because they’re always reaching for more. Black Diamond itself strives to give its customers precisely what they need to reach their goals, and the company uses Commerce Cloud Einstein to personalize product recommendations as a wa