COMPANY OVERVIEW NFP is a leading insurance brokerage and consulting firm that provides employee benefits, HR technologies consulting, property and casualty , retirement, and executive benefits services. INTRODUCTION Before partnering with RFP360, NFP relied on outdated RFP processes that caused frustration and wasted time. “We were sending out RFPs in Excel documents,” said Mark Rieder, SVP of HR T echnologies and Benefits Administration at NFP . “We’d ask vendors to complete their responses in Excel, as well.” Because Excel couldn’t properly convey vendors’ answers, they often resorted to additional methods of response, creating a cumbersome evaluation process. “Their answers would be so long they couldn’t fit, so they’d end up submitting proposals in Word documents,” Mark s

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