Case Study

Bank Speeds Auto Loan Approval Process by Outsourcing Data Capture

Bank Speeds Auto Loan Approval Process by Outsourcing Data Capture

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case study Bank Speeds Auto Loan Approval Process by Outsourcing Data Capture SECURE - PRECISE - TRUSTED TDEC processed over 3 million applications in six minutes per batch, easily surpassing the 15-minute turanaround time requirement per application. Challenge: A cumbersome loan approval process was too slow to meet the needs of this Midwestern bank’s preferred auto dealers and their customers. The bank received auto loan applications directly from car dealers by fax for review. A dealer would fax the 2-page application with cover sheet to the bank and a loan specialist would then review the ap- plication for critical field completion and signature. Upon successful review, a data entry operator would then key the data directly into the bank’s system. The process from review throu

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