The bank was looking to streamline its end-to- end commercial lending process for a seamless loan process. However, the lack of a unified commercial lending solution was adversely impacting the bank's processes. The bank faced various difficulties in managing the high influx of requests. Due to the complexities involved in processing loans using the existing system, the turnaround time (TAT) was really high. The bank wanted to overcome lengthy loan origination process without compromising on Sharia regulatory compliance. It realized the importance of keeping customers happily engaged digitally and harnessing technology for offering a seamless digital experience. The Operational Bottlenecks Industry: Banking A Leading Middle Eastern Bank Modernizes its Commercial Loan Origina

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