Copyright © 2021 Bizagi. All rights reserved. hello@bizagi.com bizagi.com CASE STUDY 59% increase in efficiency of service time 1,700 processes created 515,000 hours freed per year in branches 28% reduced operational risk Customer: Bancolombia Industry: Financial Services Location: Colombia Objectives Bancolombia combines Bizagi and RPA to free over 51,500 hours per year in-branchd mutual Bancolombia used Bizagi to help combine their human, robotics, cognitive and analytic capacities to provide a superior customer experience. At the same time this automation can free human talent from repetitive tasks to better meet customer needs and ensure compliance. Achievements Using Bizagi’s standard and Live Processes, the bank created over 1,700 processes and delivered enterprise-wide inte

Join for free to read