Copyright © 2021 Bizagi. All rights reserved. hello@bizagi.com bizagi.com Customer: CASE STUDY Industry: Location: Russell Reynolds Associates Professional Services United Kingdom Objectives Global Executive search firm develops new workflows to outsource over 71,000 hours of data entry work Executive search firm Russell Reynolds wanted to modernize their way of working to maximize value to clients while improving employee experience. They established three regional Centers of Excellence (CoE), with the aim to use these to support employees with candidate research and redistribute more basic research work to the newly expanded Shared Services team. Bizagi was used to move, manage and track the workload of local offices and route it to the CoEs or Shared Services to enable a more ef

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