Automating, Centralizing and Integrating Key to Streamling Industry • Telecommunications Repair Challenges • Manually-maintained data system was subject to human error • Needed a central location to track repair, shipping, tracking, inventory, billing and complex relationships • Needed a robust search function and custom reporting capabilities • Needed to support multiple locations/ time-zones and provide centralized access Agiloft Solution • Implementation completed on time and on budget • Fully customized to requirements • Expandable to additional areas • Provided customer surveys • Hosted SaaS service Benefits • Multi-location support with remote access • Scanning and barcode support • Reporting integrated with Excel • Halved search times • Tracks all customer, warranty, and

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