Atrium Health (formerly Carolinas), based in Charlotte, N.C., is the largest vertically integrated healthcare system in North and South Carolina and the largest non-profit hospital management company in America. Atrium Health’s success with Waystar has evolved from its initial interest in reducing costs and increasing cash with predictive analytics and has since expanded with their use of Vendor Management and Presumptive Charity to optimize their patient payment strategies and processes. As a result of this partnership, Atrium Health has recognized more than $11M in annual collection improvements, a significant reduction in vendor fees, and they have identified over $75M in presumptive charity. The challenge When Waystar began working with Atrium Health, they were working under

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