SCL Health is a faith-based, nonprofit healthcare organization operating 8 hospitals and more than 100 service centers. With net revenues of $2.54 billion, SCL provides more than $222 million a year in community benefit in Colorado and Montana. Waystar partnered with SCL Health to implement Connance’s Patient Pay Optimization after a sizeable health system merge to consolidate and streamline patient pay recoveries. The solution created an efficient collections process, visibility into vendor activity through vendor network redesign and reduced commissions by 26%, driving a total annual collection improvement of over $20 million. The challenge Waystar worked with SCL Health, a health system of decentralized sites that had recently merged with another good-sized health system, to dep

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