CASE STUDY Atrium Health The Challenge Customer Profile Through QGenda, Atrium Health Hospitalists predict monthly patient forecasts and successfully adjust staffing levels, reducing costs and boosting provider morale. Prior to using QGenda, Atrium Health Hospitalists utilized a traditional flat-line staffing model, budgeting a set number of FTEs every day of the year. Whenever someone in the standard FTE pool called off or whenever the patient census was too high for a long stretch of time, the hospitalist group reactively hired moonlighters in order to meet demand, creating huge hits to the bottom line. In addition, some months would bring a decrease in census volumes, leading to overstaffing and decreased productivity. Predictably, the flux between being overstaffed and understa

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