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"Power" Service: Going Digital, Across Channels

"Power" Service: Going Digital, Across Channels

ITyX Solutions
Pages 2 Pages

Page 1 With ITyX, a fast-growing discount energy provider boosts its award-winning customer service by email, letter and fax (input and output management) and dynamically manages service teams and service quality. “Power” Service: Going Digital, Across Channels Outset. Providing energy at discount prices, the organization is experiencing tremendous growth rates: revenue grew by 42 percent in the past three years, the number of customers doub

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