www.promodel.com 1-800-000-0000 | email@promodel.com Army Behavioral Health Shortens Patient Wait Times and Improves Facility Utilization CHALLENGES With an increase in behavioral health injuries and stress-related disorders due to war-related experience post deployment, a medical facility for the US Army wished to improve the treatment and health of soldiers and have them return to full duty more efficiently and effectively. However, wait time for walk-in patients often exceeded 120 minutes resulting in patients leaving the facility without being seen. In addition, patients with appointments were seen once every three months, on average. Complicated patients were treated in-house due to the potential for a Medical Evaluation Board (MEB), while uncomplicated patients were direc

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