Case study Acas helps to improve working relations at a Midlands College This case study demonstrates how Acas helped three separate teams at the College to improve working relations. A number of issues, ranging from informal complaints to grievances, had stemmed from allegations of inappropriate behaviour by colleagues, bullying and perceived poor management. Acas’ intervention 1 helped relations to improve in all three teams and a key result was that formal grievance procedures were avoided in all cases 2 . Background The college was formed as a result of a merger of Further Education colleges with very different cultures. Furthermore, since the merger the new college has undergone significant periods of change and rationalisation. The challenge Following the merger there we

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