Case study Tackling attendance management and discipline: An Acas workplace project at Lothian Buses plc A case study describing how Acas helped Lothian Buses to improve union- management relations, solve problematic attendance management procedures, review discipline policies, and adopt a joint working approach for further policy reviews. 1 Lothian Buses plc is the only publicly owned bus company in Scotland, and by far the largest in the United Kingdom. Based in Edinburgh, they employ just under 2000 people, about 1400 of whom are drivers. The issues The issues that prompted the approach to Acas went back as far as 1999. Growing concerns among the workforce about the trends in privatisation across the sector led to a climate of suspicion. Anxieties increased with

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