I ? 1 Aller Leisure Case Study Dixa gives Aller Leisure a unique and unified solution for handling leads, customer service and sales Users: 60 Industry: Travel Switched from: Outlook(email) TDC IP Scale(phone) No live chat +26% 87% BOOKING CONVERSION RATE CUSTOMER RECOGNITION Challenges • Even higher conversion rate • High costs & inefficiency • Lack of data & insights across channels • Lead response time • Personal conversation queues • Intelligent routing • Customer recognition • Channel-neutral experience Favorite Features About Aller Leisure Aller Leisure was established in 2013 with the acquisition of Nyhavn Rejser and consists of 5 travel agencies in Denmark and

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