I ? 1 Too Good To Go Case Study Fighting food waste around the world with Dixa Users: 109 Industry: Foodtech Switched from: Zendesk & local phone providers 400% 52,000 INCREASE IN AGENTS OVER 6 MONTHS CONVERSATIONS PER MONTH Challenges • Extreme growth • Establishing one point of contact • Holistic overview of performance • Disconnected channels • B2B & B2C support • Queues & prioritization • Ease of use • Intelligent routing • Tagging Favorite Features About Too Good To Go Too Good To Go, the worlds #1 app for fighting food waste, was founded in 2015 in Denmark and has since expanded to twelve countries. Through their app, Too Good To Go connects users with restaurants nearby, allowing them to purchase the excess food that would o

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