Air France takes employee communications to new heights in their contact center

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Everbridge software elevated employee communications at Air France's London contact center, enabling 300 staff across two locations to handle thousands of daily global traveler inquiries efficiently. It streamlined operations for the world's leading airline serving 140,000 passengers daily with 80,000 employees, allowing seamless transitions between customer calls, bookings, and applications. This enhanced contact center performance and supported 85 years of air travel excellence through reliable, high-volume communication tools.

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Air France takes employee communications to new heights in their contact center

Air France takes employee communications to new heights in their contact center

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