The Everbridge "Unifying Health Center Communications within a Single Platform" case study details how Eskenazi Health, a prominent essential healthcare system, enhanced its communication infrastructure. Facing challenges with efficient intra-departmental information flow and maintaining communication during internet outages, Eskenazi Health adopted Everbridge's Critical Event Management solution. The platform enabled the health system to streamline daily communications beyond emergency alerts, ensure cross-device messaging, and reliably send 1,500 messages monthly. Crucially, its redundancy and cloud-based architecture allowed their incident command team to sustain critical communications and situational awareness even amidst network disruptions, significantly improving operational resili

Join for free to read