AI layer reduces digital agency customer churn Our client is a large digital agency based in the UK. They sell digital products like advertising, PPC, SEO, design, and others to thousands of small businesses. In early 2017, our client came to us with a very specific problem: too many products, too many reports, not enough insights. It’s a typical situation most large businesses that sell goods and services find themselves in. As the business grows, products are added to the offering to generate more revenue through up and cross-sells. Unfortunately, this also makes things complicated. This is a perfect AI layer opportunity. Enter ubisend. Immediate money-making actions Applying a layer of artificial intelligence across all products, reports, and customers of a large business is no sm

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