Case Study

Aegis Provides Better Regulatory Compliance Along With Customer Satisfaction

Aegis Provides Better Regulatory Compliance Along With Customer Satisfaction

Pages 3 Pages

AEGIS PROVIDES BETTER REGULATORY COMPLIANCE ALONG WITH CUSTOMER SATISFACTION OVERVIEW: Industry: Energy & Utilities Geography: Australia Solutions: • Improved data management through better workforce training • Better billing and integration with back end billing systems and SMS system • Improvement in IVR link real-time outage data Results: • Ease of access and timely and accurate dissemination of information • Reduction in customer comp

Join for free to read