How a healthcare payor made automation a C-level strategic priority to address labor shortages, ease employee burnout and create positive economic impact to their bottom line. SKYROCKETING HEALTHCARE COSTS The consumer price index rose 9.1% in the last 12 months, which has been the fastest pace since November of 1981 and will likely accelerate healthcare prices. In 2021, according to the Centers for Medicare and Medicaid Services, healthcare costs skyrocketed to $4.3T, of which 25% was an avoidable expense. For many Americans, healthcare is already unaffordable. Consequently, healthcare organizations need to do more to take avoidable costs out of the ecosystem.

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