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Retail’s outperformers: Lessons in value creation

Retail’s outperformers: Lessons in value creation

Retailers can create value through bold actions, regardless of their size. Top performers focus on disciplined execution in five areas: defining clear growth strategies, rewiring technology for efficiency, maintaining customer focus to build loyalty, aggressively managing costs to fuel growth, and enhancing capital planning. Successful retailers leverage technology and AI to optimize operations and customer experiences, invest in growth initiatives while controlling costs, and ensure capital is allocated effectively. Value creation is not solely dependent on scale but on strategic, bold decision-making.

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