Case study How Acas helped Wolverhampton City PCT get partnership ‘back on track’ A case study of how Acas helped an NHS Trust improve relations between management and unions and get a suspended partnership agreement back on track 1 . The Challenge Wolverhampton City Primary Care Trust (PCT) was formed in April 2002 following a merger of the Wolverhampton Health Care Trust, the local Health Authority, and three local Primary Care Groups (PCGs). It employs around 2,000 direct staff, and has recognition agreements with 11 NHS trade unions. Following the formation of the PCT, a series of organisational changes and contract renewals were initiated as part of the process of standardising policies and procedures across the new organisation. In the late 1990s trade unions and senior manage

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