A US-based Health Plan Transforms Operations with Newgen's Provider Ecosystem Solution
A US-based Health Plan Transforms Operations with Newgen's Provider Ecosystem Solution
4 PagesA US-based Health Plan Transforms Operations with Newgen's Provider Ecosystem Solution ? Limited access to accurate, critical data ? High turnaround time of provider onboarding ? Low visibility into end-to-end processes ? Manual hand-offs, leading to errors ? Dependency on legacy systems ? Poor collaboration across stakeholders The client is a leading health plan in the United States, having business in multiple states and product lines (Medicaid, Medicare, and Exchange). They handle a large volume of new provider onboarding and maintenance transactions. Overview Key Challenges Faced by the Health Plan 6-month return on investment 84% reduction in onboarding turnaround time 1.5 increase in STAR ratingStreamlining Provider Onboarding with Newgen's Provider Ecosystem Solu
