US-based Fortune 500 Insurer Digitally Transforms Claims Department with Newgen's Contextual Content Services (ECM) System in collaboration with Infosys About the Client The client is a Fortune 500 insurance company that provides personal, business, and specialty insurance. Also, it is one of the largest writers of commercial property casualty insurance and personal insurance in the United States. Around 30,000 Employees 14,000 independent agents and brokers Operational Bottlenecks How Newgen Helped Paper-based processes Daily processing of 10,000+ physical pages Time-consuming claims and litigation processes, spanning months or even years No tracking mechanism Cumbersome management of files and folders The client chose to manage the Newgen's contextual conten

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