A Harte Hanks Case Study © 2016 Harte Hanks Inc. All rights reserved. hartehanks.com A Smarter Customer Experience for a Leading Entertainment Provider. Harte Hank s delivers large-scale cross-channel customer support solution in record time.The background A large entertainment provider was launching a subscription service to offer their live events online. A big portion of the millions of customers that had previously purchased each event o

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