Case Study
A Digital Leader
© 2020 Kasisto Confidential A Digital Leader: How Standard Chartered uses AI and a Virtual Assistant to Drive Customer Experiences Need help?© 2020 Kasisto Confidential A Digital Leader: How Standard Chartered uses AI and a Virtual Assistant to Drive Customer Experiences 2 Introduction The Right Partner The Requirements The Solution - KAI Introducing Stacy Key Features Top Requests Real Results, Seamless Customer Experience 2x Customer Engagement Greater than 80% Containment Rate Conclusion 3 4 5 6 6 7 7 8 8 9 9 Contents© 2020 Kasisto Confidential A Digital Leader: How Standard Chartered uses AI and a Virtual Assistant to Drive Customer Experiences 3 Introduction Building the bank of the future isn’t just about what products a financial institution decides to offer , it’s also ab