A Challenge to theFinancial Services Industry
A Challenge to theFinancial Services Industry
15 PagesThe Courage to Use Technology to Lead: A Challenge to the Financial Services Industry Humanizing Digital Experiences • kasisto.comIntroduction .....................................................................................................................................................................3 What is an intelligent digital assistant (IDA), and why do they enable a connected banking experience? ........4 The evolution of technology in banking ......................................................................................................................5 The journey toward conversational AI .........................................................................................................................6 Failure to Launch: Lessons from chatbot deployments ....
