RATHER THAN WORRY ABOUT HOW MANY CLASSES SOMEBODY COMPLETES, I WANT TO FIND OUT IF THEY HAVE THE SKILLS TO FULFILL THEIR JOB. TOOLING U-SME HAS BEEN A GREAT TOOL TO VALIDATE THOSE COMPETENCIES AND FILL THE GAPS. ” Employee Development Coordinator “ Challenge: Increase competency level among employees Need to develop a strategy to attract and retain highly skilled workers in an extremely competitive geography Need to develop

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