TOOLING U-SME GIVES US THE FLEXIBILITY, THE SCALABILITY, THE RELEVANCE AND THE CONTENT WE NEED. AND THE RESULTS HAVE BEEN AMAZING. WE’VE IMPROVED PERFORMANCE ACROSS THE BOARD. ” General Manager “ Challenge: Poor rate of on-time deliveries High number of costly customer incidents High rate of product defects and returns Poor customer and employee perception of the company Lack of clear career path for employees Training

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