Home

Case Study

~35% Reduction In Residential Mortgage Closing “Pend” Rates For A Bank

~35% Reduction In Residential Mortgage Closing “Pend” Rates For A Bank

SLK Group
Pages 1 Pages

24 © 2015 SLK Global BPO Services Pvt. Ltd. All rights reserved. Confidential Information Case Study: ~35% Reduction in Residential Mortgage Closing “Pend” Rates for a Bank BUSINESS CHALLENGE o The Bank is a leading Mortgage Originator with presence in the Retail channel o A very high closing Pend rate of almost 50% lead to closing delays and customer dissatisfaction o Upcoming RESPA-TILA regulations (TRID) required significant cha

Join for free to read

Related Solution Sets

Financial Industry

You Might Also Like


Reducing Turn Around Time In Mortgage Closing
Case Study Reducing Turn Around Time In Mortgage Closing
SLK Group

Claims Pend Reduction
Case Study Claims Pend Reduction
Juran

Waterstone Mortgage
Case Study Waterstone Mortgage
Kofax

Mortgage
Case Study Mortgage
Abstrakt Marketing Group

More from SLK Group


Reducing Turn Around Time In Mortgage Closing
Case Study Reducing Turn Around Time In Mortgage Closing
SLK Group

Reducing Post Closing Error Rate Below 5% For A Mortgage Originator
Case Study Reducing Post Closing Error Rate Below 5% For A Mortgage…
SLK Group

Process Changes To Improve Quality And Turn Time For Residential Mortgage Loan Boarding
Case Study Process Changes To Improve Quality And Turn Time For Residential…
SLK Group

22% Reduction In Loan Processing Cycle Time For A Top 20 U.S. Bank
Case Study 22% Reduction In Loan Processing Cycle Time For A Top 20 U.S.…
SLK Group
© 2025 Contentree.  All Rights Reserved   |   Privacy and Cookies   |   Legal   |   Do not sell my info