Reducing Post Closing Error Rate Below 5% For A Mortgage Originator
Reducing Post Closing Error Rate Below 5% For A Mortgage Originator
1 Pages38 © 2015 SLK Global BPO Services Pvt. Ltd. All rights reserved. Confidential Information Case study: Reducing Post Closing Error Rate below 5% for a Mortgage Originator BUSINESS CHALLENGE o Top 20 US bank had a large mortgage origination business o Post Closing error rate was more than 5% o The bank was unable to sell approximately 20% of loans to the secondary market without correcting the errors APPROACH o SLK analyzed the P
