Treasure Data for Customer Service Redefine customer centricity with unified data and insights that empower customer delight in real time. In the midst of a digital transformation wave, customer service organizations are swept with multiple, urgent demands. Consider the following trends: • The high-water mark for service continues to increase. Half of customers said that customer experience is more important to them now than it was a year ago. • Contact center systems are handling more data than ever before. Zendesk reports a 30% uptick in tickets from year-over-year. • Customer support centers are being asked to track more KPIs including ROI, customer satisfaction, customer loyalty, and more.

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