The discipline of regular, continuous performance improvement doesn’t just happen—with careful planning and oversight, every leader and manager can reflexively pursue it as part of their “day job. ” Introduction As C-suite leaders strategize and plan for the future, it’s important to consider how effective performance improvement programs are—and how they can continue to add more value. While fears of recession have faded, we find that there are forces at work—such as high interest rates, tight labor markets, a retreat from globalization, and softening GDP growth—that make the business environment more challenging.

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